The Shore Technology Group VoIP Solution is a complete business communications system and service. With over 40 calling features, Our system delivers Fortune 500 style capabilities to your business. This powerful cloud-based phone system uses your company’s existing data connection and wiring. Best of all, with this system no new hardware is required. Please get in touch to see if we can assist you move your company to the cloud.
What is VoIP?
It looks confusing, but it isn't! It's just the infrastructure that makes it possible for your company to access telecommunications networks over the Internet. With our VOIP service, companies no longer need to think about the significant expense of operating and sustaining obsolete conventional telecommunications networks. You can concentrate on your essential business, helping us to offer state-of-the-art communications services. Why is VoIP ideal for enterprises as opposed to traditional landlines?
Traditional phones
-
Large up-front costs for on-site equipment
-
Integration is costly and difficult
-
Contracts are mandatory and have compulsory withdrawal charges
-
New charges for technical assistance and hardware improvement
-
Servicing calls for professionally trained staff
-
Application of service modification requests can take time
VoIP phone service
-
No equipment required
-
Integration is fast and convenient
-
Monthly contracts do not exist
-
New enhancements are introduced at no added expense
-
Adjustments can be implemented using the secure private portal
-
Adding or reusing phone numbers may be done as appropriate
Elevate Unified Communications Services
Elevate is an easy-to-use cloud-based unified communications system that helps employees to be more productive and collaborative. It includes a full-featured phone system combined with chat, web/video conferencing, and file collaboration and backup capabilities.
Whether in the office or remote, Elevate UC seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.
ELEVATE MOBILE APP
This powerful mobile application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, chat with colleagues, and manage voicemails -anytime, anywhere.
​
-
Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device - seamlessly, without interruption
-
Your full desktop chat history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are
ONLINE MEETING VIDEO CONFERENCING & SCREEN SHARING
Elevate UC includes GoMeet.com, an easy-to-use, reliable video collaboration tool that can be branded to your company.
​
-
HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive
-
Screen sharing. The computer desktop can be shared with team members in real time, improving collaboration and speed of decision making
-
Includes a conference dial-in number, and custom URLs for meetings
ELEVATE DESKTOP APP
The Elevate UC Desktop App brings essential collaboration tools together so employees can see who is available, chat with colleagues, place and receive calls, share screens, start video calls and share files - all from one application.
​
-
Have the flexibility to use your desktop application to place and receive calls in two ways, either as a call controller for your associated desk phone or as a softphone from your PC or Mac
-
One place to see the availability of coworkers, place a phone call, start team chat and launch a video conference
-
With the Elevate UC desktop and mobile applications, you take your contacts, files, and conversations with you - wherever you are
SHARESYNC® FILE SHARING & SECURITY
ShareSync File sync and share with backup for desktops, mobile devices, and file servers.
​
-
The most current version of files from any device
-
Easy and secure file sharing
-
Integration with Windows file server, Exchange Email, Active Directory, Outlook, Office, and Office 365
-
Full control over files, users, devices, and sharing activities
Key Features of Elevate
Each user receives:
-
Local phone number with unique extension
-
Ability to have up to five devices
-
Inbound/Outbound Caller ID
-
WebFax
-
Voicemail box with transcription services
-
Elevate Mobile App & Desktop App
-
Online Meeting with up to 4 participants (30 with Elevate Pro)
-
2GB per user ShareSync file share and backup (100Gb per user with Elevate Pro)
VOICEMAIL
-
Voicemail to email via an attached MP3 file
-
SMS notification
-
Voicemail transcription
-
Auto-deletion of voicemail after 90 days
-
Change personal greeting
-
Remote voicemail access
-
Centralized Services
BUSY LAMP FIELD (BLF)
-
Indicates presence - whether another user’s extension is currently in use
-
Other user’s extension and name information are presented as virtual “buttons” on the desk phone’s display
-
The BLF display can be used for speed dials, and also make or receive calls on behalf of another user videoconference
CALL FLIP
-
Allows the user to seamlessly move an active call from the desk phone, the desktop app or the mobile app to another device
-
Called party will hear hold music while the caller utilizing the Call Flip feature switches devices mid-call icons-fax-machines
FILE COLLABORATION
-
Easy and secure file sharing
-
Access the most current version of files from any device
-
Co-edit in real-time
-
Access file server content from mobile devices without a VPN help desk
Each account receives:
-
Centralized management of all locations
-
Auto Attendant with a direct inward dial phone number
-
Ability to configure up to 10 hunt groups
-
Conferencing: 200 toll-free minutes / month
-
Active directory integration for easy configuration of users
-
Hunt Group reporting
-
Enable/Disable call recording
CONFERENCE BRIDGE
-
Unique Toll-Free number
-
Up to 50 simultaneous conferences
-
Start up to a 25 person reservation-less conference
-
Schedule up to a 100 person reserved conference
-
Separate host and guest codes allow full conference control
-
Conference calls can be recorded for downloading, reviewing and sharing icons-phone-systems
VIDEO CONFERENCING
-
HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive
-
Share your computer desktop with team members in real-time, improving collaboration and speed of decision making
-
Includes a conference dial-in number and custom URLs for meetings
WEBFAX
-
Users receive, view, manage faxes via the web, or as email attachments
-
Users may send faxes from any Internet-connected PC
-
Does not require an additional phone line icons-fax-and-document-technologies
TEAM CHAT & MESSAGING
-
Send and receive chat messages and file attachments in real-time with team members (individuals and groups)
-
Pin favorite contacts to the top of your list
-
Mobile chat and desktop chat messages are instantly synchronized
-
View free/busy/away statuses of all your contacts
-
Chat messages securely encrypted in transit and at rest
Why choose Shore Technology's Elevate platform for your Business?
Highly reliable
-
East and West Coast data centers offer continuity and reduce delay
-
Strict pre-qualification requirements and patented network monitoring help ensure secure communication and voice clarity
Enhanced productivity & collaboration
-
Helps mobile users to communicate effortlessly with the enterprise telephone network
-
Connect everywhere, at any time and on any system, allowing a more responsive workplace
-
Digitizes voicemail conversations to text and/or e-mail, providing for more effective voicemail management
-
Seamless chat, SMS, video conferencing, screen sharing, file sharing and backup enhances scope and encourages improved communication
Lower cost
-
Higher maintenance and operational expenses relative to conventional telecommunications service
-
Eliminates maintenance and operational costs; no new hardware to purchase
-
Centralizes speech and data on a single network
-
Flat, per-user, unrestricted domestic local and long-distance calling
Streamlined scaling & management
-
Request service as per the amount of customers or services available today; pay only for what is used
-
Requesting supplementary service is fast and can be delivered fast
-
Scales for a broad range of clients per company
Business continuity
-
The Elevate smartphone app provides full enterprise telephone capabilities to be used in the case that desk phones are inaccessible
-
Cloud-based services are resistant to local disconnections. Elevate would try all of the consumer computers, then call phone numbers like mobile phones, hunting clubs, or other auto-assistants