Software Support Services
No matter the complexity, our team offers support for applications we have developed and your existing systems at three levels of proficiency. For expert assistance and support that includes user guides, monitoring, updates, and issue resolution, avail our services today for the best results.
System monitoring
For both hardware and software monitoring, our teams ensure optimal system and application uptime for your IT infrastructure. We ensure that your system or application can be kept up and running despite any issues to which our teams respond instantly. Our team provides backup and recovery solutions along with server and application monitoring, event log management, remote connectivity, and network management.
Application maintenance
We offer consultation, launching and delivery, cloud solutions, project health checkup, incident, and request management through our professional IT infrastructure maintenance services. With our support, you can focus on core business operations while we take care of everything else.
Benefits from Maintenance and Support
Significant increase in Performance
We can suggest solutions that enhance your system in terms of resilience and capabilities through a detailed evaluation of your system and issues without disturbing your business operations.
Scalability and Flexibility
Through our scalability-focused architectural design and performance engineering, we help your applications strengthen load tolerance and provide reliable support for concurrent system users that allow your business to adjust comfortably to ever-changing demands.
Guaranteed Availability of Service
To enhance fault tolerance and data redundancy for your mission-critical legacy systems that need flexible availability, our specialists propose suitable measures and help implement effective tools that can resolve system outages and problems while minimizing downtime.
Tackle Vulnerabilities
We identify and classify vulnerable aspects of your system through an end-to-end system assessment to provide you with security advice that incorporates best security practices based on OWASP guidelines.
Our Maintenance and Support Services
Adaptive Maintenance
To meet the transitional needs of your business, you will benefit from our adaptive maintenance and support services which ensure that revisions and changes to your software are dealt with effectively. From changes to hardware configuration and data formats to regulation and localization of changes along with operating system integration and support utility medication, we have you covered.
Perfective Maintenance
To ensure that your system works optimally, we perform regular and detailed examinations to determine the need for any additions, modification, deletions, enhancements or changes that must be applied for the regular upkeep of your technology systems.
Corrective Maintenance
Our experts inspect your software algorithms to identify and eliminate bugs should you be encountering logical, coding, or design errors.
Preventive Maintenance
Through our preventive maintenance services, we analyze current and future needs of your software through a study of feedback and occurrences to resolve issues and enable your applications to meet requirements effectively.
How Does It Work?
To provide your company with prompt, proactive, and personalized services, we have developed a systematic framework for software maintenance and support services. Our process includes the following steps:
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Collection of your requirements
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Analysis and review of your existing systems
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Identification of key issues
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Action Plan development
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Maintenance strategy and proposal
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Evaluation of infrastructure stability
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Rigorous testing
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Launch and release
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On-going maintenance and support
Industries we cater
We serve a wide range of industries with our migration and modernization services through years of experience and technical expertise. We help you enhance productivity, efficiency, agility, customer satisfaction and reduce costs by means of our solutions.
Food & Beverage
Legal
Why choose us?
Cycle Services for End-to-End Support
From analyzing your code to fixing errors, bugs, and everything in between, we offer end-to-end full cycle and IT support and maintenance services for your individual requirements.
Cost-Efficient Services
We tailor our services to meet your specific needs and you may select the range of services you specifically require. You pay for only the required services and you can address evolving budget considerations and project objectives as your operation progresses.
Advanced and Latest Technologies
We stay in line with the most advanced and recent technologies through a system of continuous learning and adaptation to provide you with up-to-date support and maintenance that enables maximum application uptime and compliance.